Skip to main content
Grit
Home
Knowledge base
Submit a ticket
Login
Home
Submit a ticket
All
Articles
Recent Searches
Clear all
Popular Articles
Articles
View all
Topics
View all
Tickets
View all
Sorry! nothing found for
Submit a ticket
Your Email Address
*
Product TYPE
*
Choose...
News - Television
News - Website
News - App
News - Streaming App (OTT)
Spelling Bee - Online Testing
Spelling Bee - General Inquiries
Spelling Bee - Word Club Mobile App
Storm Shield APP
Local Weather App
Bounce TV Network
Court TV
DEFY Network
GRIT TV Network
LAFF TV Network
Scripps News
App Feedback
Accessibility Contact Form
Employees Only
ION Mystery
ION Plus
ION
<div class="form-group "> <label for="helpdesk_ticket_custom_field_cf_city264761_152229" class=" form-label"> City <span class="fw-asterisk">*</span> </label> <input type="text" class="form-control " id="helpdesk_ticket_custom_field_cf_city264761_152229" placeholder="" name="helpdesk_ticket[custom_field][cf_city264761_152229]" required > <div class="invalid-feedback helpdesk_ticket_custom_field_cf_city264761_152229"></div> </div> <div class="form-group helpdesk_ticket_custom_field_cf_state15311_152229"> <label for="helpdesk_ticket_custom_field_cf_state15311_152229" class=" form-label"> State <span class="fw-asterisk">*</span> </label> <select class="form-control choices section-field" id="helpdesk_ticket_custom_field_cf_state15311_152229" name="helpdesk_ticket[custom_field][cf_state15311_152229]" data-placeholder = '' required > <option value>Choose...</option> <option data-custom-properties='{"id": "{"data-id"=>5002708029}"}'value="Alabama"> Alabama </option> <option data-custom-properties='{"id": "{"data-id"=>5002708030}"}'value="Alaska"> Alaska </option> <option data-custom-properties='{"id": "{"data-id"=>5002708031}"}'value="Arizona"> Arizona </option> <option data-custom-properties='{"id": "{"data-id"=>5002708032}"}'value="Arkansas"> Arkansas </option> <option data-custom-properties='{"id": "{"data-id"=>5002708033}"}'value="California"> California </option> <option data-custom-properties='{"id": "{"data-id"=>5002708034}"}'value="Colorado"> Colorado </option> <option data-custom-properties='{"id": "{"data-id"=>5002708035}"}'value="Connecticut"> Connecticut </option> <option data-custom-properties='{"id": "{"data-id"=>5002708036}"}'value="Delaware"> Delaware </option> <option data-custom-properties='{"id": "{"data-id"=>5002708037}"}'value="District of Columbia"> District of Columbia </option> <option data-custom-properties='{"id": "{"data-id"=>5002708038}"}'value="Florida"> Florida </option> <option data-custom-properties='{"id": "{"data-id"=>5002708039}"}'value="Georgia"> Georgia </option> <option data-custom-properties='{"id": "{"data-id"=>5002708040}"}'value="Hawaii"> Hawaii </option> <option data-custom-properties='{"id": "{"data-id"=>5002708041}"}'value="Idaho"> Idaho </option> <option data-custom-properties='{"id": "{"data-id"=>5002708042}"}'value="Illinois"> Illinois </option> <option data-custom-properties='{"id": "{"data-id"=>5002708043}"}'value="Indiana"> Indiana </option> <option data-custom-properties='{"id": "{"data-id"=>5002708044}"}'value="Iowa"> Iowa </option> <option data-custom-properties='{"id": "{"data-id"=>5002708045}"}'value="Kansas"> Kansas </option> <option data-custom-properties='{"id": "{"data-id"=>5002708046}"}'value="Kentucky"> Kentucky </option> <option data-custom-properties='{"id": "{"data-id"=>5002708047}"}'value="Louisiana"> Louisiana </option> <option data-custom-properties='{"id": "{"data-id"=>5002708048}"}'value="Maine"> Maine </option> <option data-custom-properties='{"id": "{"data-id"=>5002708049}"}'value="Maryland"> Maryland </option> <option data-custom-properties='{"id": "{"data-id"=>5002708050}"}'value="Massachusetts"> Massachusetts </option> <option data-custom-properties='{"id": "{"data-id"=>5002708051}"}'value="Michigan"> Michigan </option> <option data-custom-properties='{"id": "{"data-id"=>5002708052}"}'value="Minnesota"> Minnesota </option> <option data-custom-properties='{"id": "{"data-id"=>5002708053}"}'value="Mississippi"> Mississippi </option> <option data-custom-properties='{"id": "{"data-id"=>5002708054}"}'value="Missouri"> Missouri </option> <option data-custom-properties='{"id": "{"data-id"=>5002708055}"}'value="Montana"> Montana </option> <option data-custom-properties='{"id": "{"data-id"=>5002708056}"}'value="Nebraska"> Nebraska </option> <option data-custom-properties='{"id": "{"data-id"=>5002708057}"}'value="Nevada"> Nevada </option> <option data-custom-properties='{"id": "{"data-id"=>5002708058}"}'value="New Hampshire"> New Hampshire </option> <option data-custom-properties='{"id": "{"data-id"=>5002708059}"}'value="New Jersey"> New Jersey </option> <option data-custom-properties='{"id": "{"data-id"=>5002708060}"}'value="New Mexico"> New Mexico </option> <option data-custom-properties='{"id": "{"data-id"=>5002708061}"}'value="New York"> New York </option> <option data-custom-properties='{"id": "{"data-id"=>5002708062}"}'value="North Carolina"> North Carolina </option> <option data-custom-properties='{"id": "{"data-id"=>5002708063}"}'value="North Dakota"> North Dakota </option> <option data-custom-properties='{"id": "{"data-id"=>5002708064}"}'value="Ohio"> Ohio </option> <option data-custom-properties='{"id": "{"data-id"=>5002708065}"}'value="Oklahoma"> Oklahoma </option> <option data-custom-properties='{"id": "{"data-id"=>5002708066}"}'value="Oregon"> Oregon </option> <option data-custom-properties='{"id": "{"data-id"=>5002708067}"}'value="Pennsylvania"> Pennsylvania </option> <option data-custom-properties='{"id": "{"data-id"=>5002708068}"}'value="Rhode Island"> Rhode Island </option> <option data-custom-properties='{"id": "{"data-id"=>5002708069}"}'value="South Carolina"> South Carolina </option> <option data-custom-properties='{"id": "{"data-id"=>5002708070}"}'value="South Dakota"> South Dakota </option> <option data-custom-properties='{"id": "{"data-id"=>5002708071}"}'value="Tennessee"> Tennessee </option> <option data-custom-properties='{"id": "{"data-id"=>5002708072}"}'value="Texas"> Texas </option> <option data-custom-properties='{"id": "{"data-id"=>5002708073}"}'value="Utah"> Utah </option> <option data-custom-properties='{"id": "{"data-id"=>5002708074}"}'value="Vermont"> Vermont </option> <option data-custom-properties='{"id": "{"data-id"=>5002708075}"}'value="Virginia"> Virginia </option> <option data-custom-properties='{"id": "{"data-id"=>5002708076}"}'value="Washington"> Washington </option> <option data-custom-properties='{"id": "{"data-id"=>5002708077}"}'value="West Virginia"> West Virginia </option> <option data-custom-properties='{"id": "{"data-id"=>5002708078}"}'value="Wisconsin"> Wisconsin </option> <option data-custom-properties='{"id": "{"data-id"=>5002708079}"}'value="Wyoming"> Wyoming </option> <option data-custom-properties='{"id": "{"data-id"=>5002708080}"}'value="Other Location"> Other Location </option> </select> <div class="invalid-feedback helpdesk_ticket_custom_field_cf_state15311_152229"></div> </div> <div class="form-group "> <label for="helpdesk_ticket_custom_field_cf_zip_code_152229" class=" form-label"> Your zip code: <span class="fw-asterisk">*</span> </label> <input type="text" class="form-control " id="helpdesk_ticket_custom_field_cf_zip_code_152229" placeholder="" name="helpdesk_ticket[custom_field][cf_zip_code_152229]" required > <div class="invalid-feedback helpdesk_ticket_custom_field_cf_zip_code_152229"></div> </div> <div class="form-group helpdesk_ticket_custom_field_cf_which_station_are_you_watching_152229"> <label for="helpdesk_ticket_custom_field_cf_which_station_are_you_watching_152229" class=" form-label"> Which station are you watching? <span class="fw-asterisk">*</span> </label> <select class="form-control choices section-field" id="helpdesk_ticket_custom_field_cf_which_station_are_you_watching_152229" name="helpdesk_ticket[custom_field][cf_which_station_are_you_watching_152229]" data-placeholder = '' required > <option value>Choose...</option> <option data-custom-properties='{"id": "{"data-id"=>5002707790}"}'value="Grit TV"> Grit TV </option> <option data-custom-properties='{"id": "{"data-id"=>5002707791}"}'value="Grit Xtra"> Grit Xtra </option> </select> <div class="invalid-feedback helpdesk_ticket_custom_field_cf_which_station_are_you_watching_152229"></div> </div> <div class="nested_field"> <div class="form-group "> <label for="helpdesk_ticket_custom_field_cf_choose_a_category_for_your_support_needs534454_152229" class="form-label"> Choose a category for your support needs: <span class="fw-asterisk">*</span> </label> <select class="form-control parent_field nested_select_field choices " id="helpdesk_ticket_custom_field_cf_choose_a_category_for_your_support_needs534454_152229" name="helpdesk_ticket[custom_field][cf_choose_a_category_for_your_support_needs534454_152229]" required data-nested-choices = "[["Antenna/Cable/Satellite TV Support","Antenna/Cable/Satellite TV Support",[["Antenna/Over-The-Air","Antenna/Over-The-Air",[["Signal Issue","Signal Issue"],["Audio Issue","Audio Issue"],["Video/Display Issue","Video/Display Issue"],["Closed Captioning Issue","Closed Captioning Issue"],["Channel Availability","Channel Availability"],["Advertising","Advertising"],["Other","Other"]]],["Altice (Cablevision/Suddenlink)","Altice (Cablevision/Suddenlink)",[["Signal Issue","Signal Issue"],["Audio Issue","Audio Issue"],["Video/Display Issue","Video/Display Issue"],["Closed Captioning Issue","Closed Captioning Issue"],["Channel Availability","Channel Availability"],["Advertising","Advertising"],["Other","Other"]]],["AT&T","AT&T",[["Signal Issue","Signal Issue"],["Audio Issue","Audio Issue"],["Video/Display Issue","Video/Display Issue"],["Closed Captioning Issue","Closed Captioning Issue"],["Channel Availability","Channel Availability"],["Advertising","Advertising"],["Other","Other"]]],["Charter Spectrum (Time Warner/Bright House)","Charter Spectrum (Time Warner/Bright House)",[["Signal Issue","Signal Issue"],["Audio Issue","Audio Issue"],["Video/Display Issue","Video/Display Issue"],["Closed Captioning Issue","Closed Captioning Issue"],["Channel Availability","Channel Availability"],["Advertising","Advertising"],["Other","Other"]]],["Comcast Xfinity","Comcast Xfinity",[["Signal Issue","Signal Issue"],["Audio Issue","Audio Issue"],["Video/Display Issue","Video/Display Issue"],["Closed Captioning Issue","Closed Captioning Issue"],["Channel Availability","Channel Availability"],["Advertising","Advertising"],["Other","Other"]]],["Cox","Cox",[["Signal Issue","Signal Issue"],["Audio Issue","Audio Issue"],["Video/Display Issue","Video/Display Issue"],["Closed Captioning Issue","Closed Captioning Issue"],["Channel Availability","Channel Availability"],["Advertising","Advertising"],["Other","Other"]]],["DirecTV","DirecTV",[["Signal Issue","Signal Issue"],["Audio Issue","Audio Issue"],["Video/Display Issue","Video/Display Issue"],["Closed Captioning Issue","Closed Captioning Issue"],["Channel Availability","Channel Availability"],["Advertising","Advertising"],["Other","Other"]]],["DISH Network","DISH Network",[["Signal Issue","Signal Issue"],["Audio Issue","Audio Issue"],["Video/Display Issue","Video/Display Issue"],["Closed Captioning Issue","Closed Captioning Issue"],["Channel Availability","Channel Availability"],["Advertising","Advertising"],["Other","Other"]]],["Verizon FiOS","Verizon FiOS",[["Signal Issue","Signal Issue"],["Audio Issue","Audio Issue"],["Video/Display Issue","Video/Display Issue"],["Closed Captioning Issue","Closed Captioning Issue"],["Channel Availability","Channel Availability"],["Advertising","Advertising"],["Other","Other"]]],["Other (Please list provider name in body of submission)","Other (Please list provider name in body of submission)",[["Signal Issue","Signal Issue"],["Audio Issue","Audio Issue"],["Video/Display Issue","Video/Display Issue"],["Closed Captioning Issue","Closed Captioning Issue"],["Channel Availability","Channel Availability"],["Advertising","Advertising"],["Other","Other"]]]]],["Streaming TV Support","Streaming TV Support",[["Amazon Freevee","Amazon Freevee",[["Loading/Crashing Issue","Loading/Crashing Issue"],["Audio Issue","Audio Issue"],["Video/Display Issue","Video/Display Issue"],["Closed Captioning Issue","Closed Captioning Issue"],["Advertising","Advertising"],["Channel Availability","Channel Availability"],["Other","Other"]]],["DirecTV Stream","DirecTV Stream",[["Loading/Crashing Issue","Loading/Crashing Issue"],["Audio Issue","Audio Issue"],["Video/Display Issue","Video/Display Issue"],["Closed Captioning Issue","Closed Captioning Issue"],["Advertising","Advertising"],["Channel Availability","Channel Availability"],["Other","Other"]]],["Frndly TV","Frndly TV",[["Loading/Crashing Issue","Loading/Crashing Issue"],["Audio Issue","Audio Issue"],["Video/Display Issue","Video/Display Issue"],["Closed Captioning Issue","Closed Captioning Issue"],["Advertising","Advertising"],["Channel Availability","Channel Availability"],["Other","Other"]]],["FuboTV","FuboTV",[["Loading/Crashing Issue","Loading/Crashing Issue"],["Audio Issue","Audio Issue"],["Video/Display Issue","Video/Display Issue"],["Closed Captioning Issue","Closed Captioning Issue"],["Advertising","Advertising"],["Channel Availability","Channel Availability"],["Other","Other"]]],["LG Channels","LG Channels",[["Loading/Crashing Issue","Loading/Crashing Issue"],["Audio Issue","Audio Issue"],["Video/Display Issue","Video/Display Issue"],["Closed Captioning Issue","Closed Captioning Issue"],["Advertising","Advertising"],["Channel Availability","Channel Availability"],["Other","Other"]]],["Plex","Plex",[["Loading/Crashing Issue","Loading/Crashing Issue"],["Audio Issue","Audio Issue"],["Video/Display Issue","Video/Display Issue"],["Closed Captioning Issue","Closed Captioning Issue"],["Advertising","Advertising"],["Channel Availability","Channel Availability"],["Other","Other"]]],["Roku Channel","Roku Channel",[["Loading/Crashing Issue","Loading/Crashing Issue"],["Audio Issue","Audio Issue"],["Video/Display Issue","Video/Display Issue"],["Closed Captioning Issue","Closed Captioning Issue"],["Advertising","Advertising"],["Channel Availability","Channel Availability"],["Other","Other"]]],["Samsung TV Plus","Samsung TV Plus",[["Loading/Crashing Issue","Loading/Crashing Issue"],["Audio Issue","Audio Issue"],["Video/Display Issue","Video/Display Issue"],["Closed Captioning Issue","Closed Captioning Issue"],["Advertising","Advertising"],["Channel Availability","Channel Availability"],["Other","Other"]]],["SlingTV","SlingTV",[["Loading/Crashing Issue","Loading/Crashing Issue"],["Audio Issue","Audio Issue"],["Video/Display Issue","Video/Display Issue"],["Closed Captioning Issue","Closed Captioning Issue"],["Advertising","Advertising"],["Channel Availability","Channel Availability"],["Other","Other"]]],["TCL Channel","TCL Channel",[["Loading/Crashing Issue","Loading/Crashing Issue"],["Audio Issue","Audio Issue"],["Video/Display Issue","Video/Display Issue"],["Closed Captioning Issue","Closed Captioning Issue"],["Advertising","Advertising"],["Channel Availability","Channel Availability"],["Other","Other"]]],["Tubi","Tubi",[["Loading/Crashing Issue","Loading/Crashing Issue"],["Audio Issue","Audio Issue"],["Video/Display Issue","Video/Display Issue"],["Closed Captioning Issue","Closed Captioning Issue"],["Advertising","Advertising"],["Channel Availability","Channel Availability"],["Other","Other"]]],["Vizio WatchFree+","Vizio WatchFree+",[["Loading/Crashing Issue","Loading/Crashing Issue"],["Audio Issue","Audio Issue"],["Video/Display Issue","Video/Display Issue"],["Closed Captioning Issue","Closed Captioning Issue"],["Advertising","Advertising"],["Channel Availability","Channel Availability"],["Other","Other"]]],["Xumo Play","Xumo Play",[["Loading/Crashing Issue","Loading/Crashing Issue"],["Audio Issue","Audio Issue"],["Video/Display Issue","Video/Display Issue"],["Closed Captioning Issue","Closed Captioning Issue"],["Advertising","Advertising"],["Channel Availability","Channel Availability"],["Other","Other"]]],["Other (Please list platform in body of submission)","Other (Please list platform in body of submission)",[["Loading/Crashing Issue","Loading/Crashing Issue"],["Audio Issue","Audio Issue"],["Video/Display Issue","Video/Display Issue"],["Closed Captioning Issue","Closed Captioning Issue"],["Advertising","Advertising"],["Channel Availability","Channel Availability"],["Other","Other"]]]]],["Programming/Content Feedback","Programming/Content Feedback",[]],["Website Support","Website Support",[["Chrome","Chrome",[["Loading/Crashing","Loading/Crashing"],["Content","Content"],["Advertising","Advertising"],["Display","Display"],["Newsletters","Newsletters"],["Suggestion/Comments","Suggestion/Comments"],["Other","Other"]]],["Safari","Safari",[["Loading/Crashing","Loading/Crashing"],["Content","Content"],["Advertising","Advertising"],["Display","Display"],["Newsletters","Newsletters"],["Suggestion/Comments","Suggestion/Comments"],["Other","Other"]]],["Firefox","Firefox",[["Loading/Crashing","Loading/Crashing"],["Content","Content"],["Advertising","Advertising"],["Display","Display"],["Newsletters","Newsletters"],["Suggestion/Comments","Suggestion/Comments"],["Other","Other"]]],["Edge","Edge",[["Loading/Crashing","Loading/Crashing"],["Content","Content"],["Advertising","Advertising"],["Display","Display"],["Newsletters","Newsletters"],["Suggestion/Comments","Suggestion/Comments"],["Other","Other"]]],["Other","Other",[["Loading/Crashing","Loading/Crashing"],["Content","Content"],["Advertising","Advertising"],["Display","Display"],["Newsletters","Newsletters"],["Suggestion/Comments","Suggestion/Comments"],["Other","Other"]]]]],["Other Support","Other Support",[]]]" data-selected-choices = "null" data-nested-levels = "[{"id":5000007226,"label":"GRIT How Are You Viewing:","label_in_portal":"How Are You Viewing:","name":"cf_how_are_you_viewing869918_152229","level":2,"field_type":"nested_child"},{"id":5000007227,"label":"GRIT Choose which field best applies:","label_in_portal":"Choose which field best applies:","name":"cf_choose_which_field_best_applies500650_152229","level":3,"field_type":"nested_child"}]" data-placeholder = "" data-required-field = "true" > <option value>Choose...</option> <option data-custom-properties='{"id": ""}' value="Antenna/Cable/Satellite TV Support"> Antenna/Cable/Satellite TV Support </option> <option data-custom-properties='{"id": ""}' value="Streaming TV Support"> Streaming TV Support </option> <option data-custom-properties='{"id": ""}' value="Programming/Content Feedback"> Programming/Content Feedback </option> <option data-custom-properties='{"id": ""}' value="Website Support"> Website Support </option> <option data-custom-properties='{"id": ""}' value="Other Support"> Other Support </option> </select> <div class="invalid-feedback helpdesk_ticket_custom_field_cf_choose_a_category_for_your_support_needs534454_152229"></div> </div> <div class="child_field ps-18"></div> </div> <div class="form-group "> <label for="helpdesk_ticket_custom_field_cf_station_152229" class=" form-label"> Please let us know what channel number you are watching (if applicable). </label> <input type="text" class="form-control " id="helpdesk_ticket_custom_field_cf_station_152229" placeholder="" name="helpdesk_ticket[custom_field][cf_station_152229]" > <div class="invalid-feedback helpdesk_ticket_custom_field_cf_station_152229"></div> </div>
Subject
*
How can we be of assistance?
*
Attachment
Attach a file
Cancel
Submit
Related articles
Code Snippet
Select Language
Html
Css
JavaScript
Sass
Xml
Ruby
PHP
Java
C#
C++
ObjectiveC
Perl
Python
VB
SQL
Generic Language